Personalize your messages. Use the subscriber's name and make sure the platform you use can inset the person's inputted information into the message. Having personalized messages helps improve your relationship with your customers. You have only 160 characters and the person's name is included, no matter the length. Try keeping your messages short when you personalize them.
Make sure that you give your customers an easy way to opt out of mobile marketing messages. Options such as codes to text to be removed from a distribution list make interaction easy. Even if customers choose to stop receiving mobile messages, they will likely remember that you made it simple and be more prone to opt back in if they see the value in your messages.
Never hide who you are. Tell your customer up front what your business is and who you are. You should never send veiled or confusing messages to your customers. People begin to feel threatened when they do not understand what is going on, so if you forget to do this, you may alienate some of them.
Keep your text messages, social network posts and e-mails brief and concise. If the message is too long, people tend to dismiss it immediately. The message shout be short, urgent and contain a call of action. It should not be a quarter page ad, but instead a short message aimed to alert consumers of discounts or promotions.
You will have a tough choice in mobile marketing dealing with whether to go with mobile apps or mobile sites. You need to let the actual message choose its medium here. In other words, you should go with the flow with whatever works better with one method than the other. Don't try to force it to go well the other way.
In the world of mobile marketing, there are many techniques that you have at your disposal to promote your business. The world of mobile marketing has a little something for everyone, but what works for one business may not for another. Hopefully, these tips have given you a starting point for your own plan.
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